Exchange and return policy

Your sale, purchase and use of the products available on this site are subject to the Terms and Conditions of Use and Service.

The store may choose to accept, reject, or cancel your order in some cases. For example, if the product you wish to purchase is unavailable, if the product is incorrectly priced, or if the order turns out to be fraudulent, the site will refund what you paid for orders that were not accepted or that are canceled.

All content on the website, including writings, designs, graphics, logos, icons, images, interfaces, symbols, programs, and trademarks, is the exclusive property of the store and is subject to copyright protection.

When you purchase or send an email, you agree to receive any emails or notifications regarding the order.

The website reserves the right to make any amendments or changes to its website and to the policies and agreements associated with it, including the privacy policy, as well as the document for the terms and conditions of service and the terms of exchange and return.

Return and exchange policy:

All products must be returned within 3 days of receiving the order. To maintain product quality and shelf life, they cannot be returned after that unless there is a problem or defect in the product.

In the event of a defect or manufacturing error in the product, it will be returned after reporting it.

Regarding cases in which products are not returned

There are a number of specific cases in which the product cannot be returned:

· When submitting a return request after the specified time, which is 3 days from the date of receipt of the products.

· When the product is used, damaged, not in the same condition as you received it, or when the product’s security sticker is removed.

· Consumer products that have been used or installed.

Products whose serial numbers have been tampered with or removed.

Products without price tags, labels, original packaging, or missing any of their accessories.

The customer is responsible for paying the shipping cost if he wants to replace the product, and the shipping cost will be deducted in the event of a return request.

How can I get a refund if I received an incorrect or damaged item?

If an item you receive is damaged or not as you selected it from the website, you can return it to us in the same condition you received it in and in its original packaging within 3 days of receipt. Once we receive the item, we will inspect it. If it is found to be defective or damaged, we will immediately begin the process of refunding you, including the amount you paid for the item and the amount you paid for shipping and delivery.