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Our Privacy Policy describes how we collect data and protect users' personal information.
1. It is very important to read and review the details of this agreement.
2. We do not collect any personal information from any specific individual. Rather, personal information is collected from those who wish to use the Equipic store or related websites (including, but not limited to, when you buy or sell goods, participate in auctions, or when you contact our customer support team by phone or email). Once you provide us with your personal information, you authorize us to process this information in accordance with the terms and conditions of the (Confidentiality Agreement).
3. We may amend the Privacy Policy at any time, after announcing such amendment by publishing the amended version on the website. The amended version of the Privacy Policy will be effective from the date of publication. Following publication, your continued use of the website will be deemed your compliance with the terms and conditions contained in the amended version regarding the way we process and handle your personal information that you have provided to us. We hope that you will review the announcements of the Equipic Store management from time to time, which may be related to this agreement (Privacy Policy Agreement).
We hope that you will review from time to time the announcements of the management of the Equipic store, which may be related to this agreement (the information confidentiality agreement). 4.
The Confidentiality Agreement covers the following activities, which are detailed in the clauses below:
1. We collect and retain your personal information that you have processed, provided to us, viewed or modified.
2. Our use of your personal information, reviewing it and amending it as needed.
3. Your use of your personal information and other users’ information.
4. Use, access, browse, and modify your personal information.
5. . Tools for communicating with third parties via the Internet.
6. Browsing software used on your personal device.
7. No misleading or fraudulent emails.
8. Protecting your personal information.
9. How can you contact us to inquire about the (Confidentiality Agreement)?
We collect and retain your personal information that you have processed, provided to us, viewed or modified.
1. As part of your registration on the Site, you will be required to provide us with certain personal information, such as your name, shipping address, email address and/or phone number and other similar information, and some additional information about you, such as your date of birth or any other identifying information. In addition, in order for us to verify your identity, we may need you to provide us with valid proof of your identity (for example, a copy of your passport, visa or residence permit, national ID and/or driver’s license).
2. We may also need to collect certain financial information from you, such as your credit card and/or bank account details, to be added to your account information on the Site. This financial information will be used for billing purposes and to complete your transactions on the Site.
3. After registering on the Site, you should not post any personal information (including any financial information) on any part of the Site other than the "Account Management" section. This will protect you from the possibility of fraud or identity theft. Posting any of your personal information on any part of the Site other than "My Account" may be considered a violation of this Agreement and may result in action being taken against your membership on the Site.
4. Information about your transactions and activities on the site will be recorded, whether it is a purchase, sale, display of goods, withdrawal of funds, deposit of funds, or other activities related to your transactions on the site.
5. Please note that we may use your Internet Protocol (IP) address (which is a unique number given to your Internet Service Provider) to analyze your activity patterns on the Site and, consequently, improve your management of the Site. We may also collect information about your browsing details.
6. We may collect additional information from or about you in other ways not detailed here, such as recording phone calls with customer service center staff or through your responses to our surveys. We may also collect information for statistical purposes, in which case the names of the information holders remain anonymous.
Our use of your personal information
1. We use your personal information only to provide services and support from our customer team. This is to measure and improve the level of our services to you, prevent illegal activities, implement the terms of our agreement with you, remove obstacles, collect fees, provide you with promotional emails, and also to document the information you provided to us with third parties. For example, we may share some of your personal information with banks or authorize credit cards to process and document services with third parties for purposes related to increasing the level of security.
2. Although we strive to maintain your confidentiality, we may need to disclose your personal information to law enforcement agencies, government agencies, or third parties where we are required to do so by court order or other legal process, to comply with the law, when we believe that disclosing your personal information may prevent physical harm or financial loss, or to report suspicious activity or to investigate a possible violation of the terms and conditions of the User Agreement.
In the event that the Equipic store or any of its subsidiaries or business assets are sold, we may disclose your personal information to the potential buyer, in order to continue the site’s activity.3
4. In addition, information related to the goods you buy or sell, or the auctions you participate in on the site, may include details about your user identity, feedback, and comments related to your use of the site. Otherwise, we will disclose your personal information to a third party with your explicit permission.
We do not sell or rent any of your personal information to third parties in the normal course of our business, and we will only share your personal information with others in accordance with this Privacy Policy.
6. Once you register on the site, you are deemed to have given us clear authorization to send you promotional emails about our services, in addition to emails regarding changes and new features on the site. If at any time you decide that you do not wish to receive such emails, all you have to do is select the link to stop sending these emails to your email address, which is available at the bottom of any of these emails, or go to the “My Account” section on the site.
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Your use of your personal information and other users' information
Members may need to share personal information (including financial information) with each other in order to complete transactions on the Site. You must respect the privacy of other Site Members at all times.
2. We do not guarantee the confidentiality of your information when you share it with other members, so you should request information about the level of confidentiality and security agreements from any other members on the site before proceeding to provide them with any financial or personal data or information. You can refer to the customer service center staff to verify the validity and security of what is requested.
3. This confidentiality agreement does not cover your disclosure of your personal information to a member of another site. You agree to use any personal information you receive from a member of another site to complete a transaction on our site only for that transaction, and you will not use the information received from a member of another site for any other purpose (except with the express authorization of the member of the other site).
You understand and agree that you will not use personal information received from the site about any member of another site in accordance with the laws in force in this document..4
5. You understand and agree that you must use the personal information you receive from users in accordance with this Agreement.
Using, accessing, browsing, and modifying your personal information
1. You can access and review your personal information through the “My Account” management page on the website. If your personal information changes in any way, or if you have provided incorrect information on the website, you must update or correct it immediately, either by displaying it on “My Account” or by contacting the customer service team.
2. Please note that we will retain your personal information during and after you have finished using the website as required by law, for the purpose of overcoming technical obstacles, preventing fraud, assisting in any legal investigation, and taking any other actions required by law.
Links to third-party websites
The site may contain links to other websites. Please note that we are not responsible for the level of security or methods used on other sites.
We encourage you, when moving from our site to any other site, to read their privacy policy if you intend to provide them with your personal information.
Our Privacy Policy applies only to your personal information that we collect on our website.
Browsing software used on your personal device
Like many websites, our website uses small software files that are installed on your computer's hard drive. When you go to visit certain web pages on the website, the file identifies your browser with a unique, random number.1
2. The cookies we use do not reveal any of your personal information. These cookies help us improve your experience on the site and help us understand which parts of the site are most used. You are free to delete these cookies if your browser allows you to do so, although this may result in you being stopped from using the site.
No spam or phishing emails
We do not tolerate spam. To report spam or fraudulent emails to the site, please send an email to your store's email address. Sending spam or any content that is harmful to us will result in a violation of the terms of the User Agreement. We automatically scan messages and may manually filter them to determine whether spam, viruses, malicious attacks, or other malicious or illegal activity is present.
Protecting your personal information
1. We keep your information (Confidentiality Agreement) in electronic files in the Kingdom of Saudi Arabia. When you provide us with your personal information, you have given us the responsibility to keep this information, and we take all precautions to preserve your information (Confidentiality Agreement), by preventing it from being accessed by irresponsible parties, or used or disclosed.
2. However, the Internet is an insecure medium and we cannot guarantee the confidentiality of your personal information. You must enter your username and password each time you wish to access your account or complete transactions on the site. Choose your username carefully by using unique numbers and letters with special specifications. Do not disclose your username and password to anyone. If you believe that your username or password has been compromised, immediately contact the site's support team to change it.
